Terms & Conditions

By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website means you accept any changes.

2. Products & Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice.

3. Pricing & Payment

All prices are listed in South African Rand (ZAR) and include VAT where applicable. Payment must be made in full at checkout using approved payment methods.

4. Orders

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location. We are not liable for delays caused by third-party couriers or unforeseen circumstances.

6. Returns & Refunds (Consumer Protection Act)

Customers are entitled to returns, repairs, or refunds in accordance with the Consumer Protection Act (CPA).

  • Items must be returned within a reasonable time in original condition unless defective
  • Defective items may be repaired, replaced, or refunded
  • Certain items may be non-returnable for hygiene or custom reasons
  • You are liable for your own shipping costs

7. Cooling-Off Period (ECTA)

In terms of the Electronic Communications and Transactions Act (ECTA), customers may cancel an online order within 7 days of receiving goods, subject to return conditions.

8. Privacy (POPIA Compliance)

We collect and process personal information in accordance with the Protection of Personal Information Act (POPIA). Your data is used only for order processing, communication, and marketing (with consent).

9. Intellectual Property

All content on this website, including branding, images, and text, remains the property of the brand and may not be used without permission.

10. Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our website or products, except where required by law.

11. Governing Law

These terms are governed by the laws of the Republic of South Africa.